Swadeshi Flavors ("we", "us", "our") operates the e-commerce website https://swadeshiflavors.com. We are committed to protecting the privacy of our customers and visitors.

This Privacy Policy describes the types of information we collect, the purposes for which we use it, how it may be shared, and the choices available to you.

Scope

This Privacy Policy applies to information collected through our website, online orders, customer enquiries, and other interactions with Swadeshi Flavors.

Information Collection-

We may collect information directly from you when you place an order, contact us, submit a form, or otherwise interact with our website. This may include your name, phone number, email address, billing information, shipping address, order history, and other information voluntarily provided by you. We may also automatically collect certain technical information, such as IP address, browser type, device type, operating system, pages visited, and general website usage information.

Use of Information-

Information may be used to:

• Process and fulfill orders.
• Arrange shipping and delivery.
• Communicate order confirmations and updates.
• Respond to customer enquiries.
• Provide after-sales support.
• Improve website performance and functionality.
• Analyze customer preferences and website usage.
• Protect against fraud, abuse, and unauthorized activity.
• Send promotional communications where legally permitted.
• Comply with legal and regulatory requirements.

Communication-

We may contact customers through phone calls, SMS, email, WhatsApp, or other available communication methods regarding orders, deliveries, customer support, or service-related matters. Promotional communications will be sent subject to applicable requirements, and you may request to stop receiving such communications.

Cookies-

Cookies may be used to improve website functionality and user experience. Cookies can help us understand website traffic, remember user preferences, and support certain shopping features. You can manage cookies through your browser settings.

Third-Party Service Providers

We may use third-party providers for payment processing, delivery, hosting, website maintenance, analytics, communication, and other business functions. These providers may receive only the information reasonably required to perform their services.

Payment Information-

Payments are processed through applicable payment service providers. We do not intentionally store complete payment credentials such as card numbers, CVV information, banking passwords, or UPI PINs. Customers should never share their OTP, UPI PIN, card PIN, password, or other confidential payment credentials with anyone claiming to represent Swadeshi Flavors.

Data Security-

We use reasonable security measures designed to protect personal information. Nevertheless, no online platform can guarantee complete security against every possible risk.

Information Retention-

Information may be retained for business, accounting, order fulfillment, customer service, fraud prevention, dispute resolution, and legal or regulatory purposes.

User Requests

Where applicable under law, customers may contact us regarding access, correction, deletion, or other requests concerning their personal information.

Changes to Privacy Policy

Swadeshi Flavors may modify this Privacy Policy from time to time. The revised policy will be posted on our website and will become effective from the date stated in the updated policy.

Contact Details-

Swadeshi Flavors
Behind Dangi Factory, Azad Nagar, Bhilwara – 311001, Rajasthan, India
Mobile - +91 77289 75187, +91 63500 90941
Email Id -info@swadeshiflavors.com